Roster & T&A (Scheduling, Shifts, Confirmations)
For shift setup, roster issues, and time & attendance confirmations.
By Katie1 author15 articles
- Set up roster shift periodsGuide to set up roster shift periods.
- Remove shifts from the rosterGuide to remove shifts from roster.
- Add new shifts to a departmentAdding new shifts to a department.
- Duplicate shifts showingGuide for when duplicate shifts showing.
- Unable to Edit a Shift on the Rosterhow to fix employee record formatting issues
- Employee Not Showing When Adding a ShiftHow to check and update roster unit restrictions when an employee does not appear as an option when adding shifts.
- Weekly hours report showing doubled hoursHow to fix doubled hours appearing on payroll reports by re‑generating payroll data and checking the report again.
- Why reports don’t matchWhy payroll reports may not match, covering payroll cut‑off times, overnight shifts, unclosed shifts, and payroll generation issues, with clear steps to identify and resolve discrepancies.
- Roster Drop‑Down Not Workinghow to fix roster drop‑down issues caused by incorrect user profile permissions and what to do if you cannot access your profile to update them.
- Removing Shifts from a Roster TemplateHow to delete shifts from an existing roster template and save the changes by overwriting the template.
- Accidentally applied a roster template twiceExplains what to do if a roster template is applied by mistake, including how to clear a future week or safely remove duplicate shifts from current or past weeks.
- How to create/edit a roster templateGuide to create and edit a roster template.
- T&A Confirmations Not ClearingExplains what to do if T&A confirmations do not clear after clicking Update.
- Clear T&A confirmationsLearn how to review and clear Time & Attendance confirmations, including how to confirm a shift with zero hours.
- Unexpected or missing T&A confirmationsUnderstand why Time & Attendance confirmations may appear for unexpected reason codes or why expected confirmations may be missing, and learn what to do next.