If you can’t find an employee when adding a shift, they may be restricted to specific roster units.
How to check and update roster units:
Log in to CareBlox and open the Payroll module.
Click Employees.
Double‑click the employee’s name to open their record.
Go to the T&A tab.
In the Roster Units section, check which units the employee is restricted to.
To remove a restriction:
Select a roster unit in the list.
Click the – (minus) button.
Repeat if needed.
Click Update to save.
To add a roster unit:
Click the + (plus) button.
Enter the roster unit name.
Click Save, then Update to confirm.
Once updated, the employee should be available to add to shifts in that roster unit.
Still Having Issues?
If the employee still doesn’t appear, please use our Access Digital Assistant to get support and reference the title of this article.