Duplicate Shifts Showing on the Roster
There are two common reasons why duplicate shifts may appear.
Employee Clocked On Late
If an employee clocks in late, the original planned shift may no longer be available on the T&A unit.
In this case, the employee creates a TEMP shift to clock in.
This results in:
The planned shift showing as not clocked on (red border)
The TEMP shift showing as clocked on (green border)
This is expected behaviour.
Rostering Template Issue
Duplicate shifts can also happen if a roster template contains extra shifts.
How to check a template:
Find a blank week
Apply the template
Check that only the expected shifts appear
If extra shifts show, the template will need updating.
Removing Duplicate Future Shifts
If the duplicate shifts are in the future, you can remove them:
Log in to CareBlox and open the Payroll module.
Click Attendance.
Select Roster.
Go to the dates with the duplicate shifts.
Right‑click one of the duplicated shifts.
Click Delete Shift.
Need Help?
If you can’t remove the shifts, please use our Access Digital Assistant to get support and reference the title of this article. Please include:
The Home affected
Employee name
Employee ID
Shift date(s)