User Accounts & Permissions
Involving Users, Passwords, Access or Roles
By Katie1 author14 articles
Creating a new userAdd a new user
Reset a user passwordGuide to reset a user password
Change a users role within ResolveGuide to change a users role in Resolve
Copy a users permissionsGuide to request that permissions are copied from one employee to another
Reactivate User AccountsGuide to request the reactivation of a CareBlox user account
Login is showing an incorrect username messageGuide to troubleshoot an “incorrect username or password” warning
Unable to access Internet ExplorerInternet Explorer won’t open or CareBlox keeps reloading
Update regional manager detailsAmending the details of a regional manager
Add a new regional managerThe creation of a new CareBlox user as a regional manager
To change the home mapping for regional managersGuide to update which homes are linked to a regional manager
Adding master terminal accessGuide to master menu access
Change the status of a clientGuide to correct a client record that has been marked as discharged or deceased incorrectly.
Adding contact details to a home in ResolveGuide to add contact details
Add a job role to an employeeGuide to add a job role to a employee.