How to remove an absence record
Log in to CareBlox and open the Payroll module.
Click Attendance.
Select the relevant section (e.g. Sickness or Holiday).
Use the Month and Year filters to find the record in the calendar.
Click the record to open it.
Remove all Shifts Missed one by one by selecting each shift and clicking the – (minus) icon.
If the record has been reviewed, untick the Review checkbox.
Remove the End Date if it is not required (fields marked with * are mandatory).
Click Update.
Open the record again — the Delete option will now be available.
📌Note: If the record has already been processed through payroll and shows a status of Posted, please use our Access Digital Assistant to get support. Reference the title of this article and include the record number if available.