If your terminal starts and shows the BIOS settings screen, follow the steps below to exit and restart normally.
Steps to exit the BIOS screen
Plug a USB keyboard into the terminal.
Use the keyboard to navigate to Save & Exit.
Select Exit without saving
This option may also appear as F10.
When prompted, choose Discard changes.
The terminal should restart and load Windows as normal.
If the terminal still shows the BIOS screen
If the steps above do not fix the issue, please use our Access Digital Assistant to get support and reference the title of this article.
Include the following information in your support request:
Contact details (email address and phone number)
Whether the terminal is a legacy or current model
A photo or screenshot of the terminal screen
Any troubleshooting steps already completed
Parent company name
Home name affected