If you need to move a terminal to another home, you’ll need to request it from the support team so it can be reconfigured correctly.
Before you start
📌Note: The terminal must be powered on and connected to the internet before it can be updated.
📌Note: If the terminal is brand new, CareBlox won’t work until it has been connected to local Wi-Fi.
Request a terminal move
Make sure the terminal is powered on and connected to the internet
Please use our Access Digital Assistant,
Include the following details:
The current home the terminal is set up for
The new home it needs to be moved to
What happens next
Once your request is submitted, the terminal will be reconfigured for the new home.