If you choose to reject all cookies during login, you won't be able to access the Access Digital Assistant.
This change affects key features such as chat support and the ability to ask quick how-to questions via the Access Digital Assistant, helping you get answers faster and more efficiently.
To restore access to the Digital Assistant, you’ll need to clear your browsing data and cache.
Clear browsing data
To clear your browser cache, follow these helpful links.
⚠️Important: If you clear your browsing data, you'll be prompted to reselect your cookie preferences when logging into CareBlox. To ensure the Access Digital Assistant is visible, click Accept All.
Google Chrome
Google Chrome: Clear browsing data guide.
Microsoft Edge
Microsoft Edge: Clear browsing data guide.