This article provides a high‑level overview of the full payroll process, from completing Time & Attendance checks through to final payroll confirmation.
If you have an issue with a specific step, please use our Access Digital Assistant to get support, and reference the title of this article.
1. T&A confirmations and remote confirmations
Payroll cannot be generated if any confirmations are outstanding.
T&A confirmations
Go to Attendance → T&A Confirmations
Work through all confirmations for the payroll week
Ideally, confirmations should be completed daily
Remote confirmations (staff on loan)
Go to Reports → Time and Attendance
Select Remote Confirmations
📌Note: If a staff member has worked at another home, that home must complete their T&A confirmations first. Once completed, their worked hours will update and be included when payroll is generated.
2. T&A holiday requests
Go to Attendance → T&A Holiday Requests
Review and approve any outstanding requests for the payroll week
📌Note: Holiday requests should be completed before the holiday takes place to ensure they are included correctly in payroll.
3. Absence calendars
Review all absences for the payroll week and ensure they are complete and accurate.
Check the following areas:
Sickness
Parental Leave
Other Absences
Holidays
Each absence should be:
Added correctly
Ended where applicable
Reviewed for the current payroll period
📌Note: Incorrect or incomplete absences can result in missing or incorrect pay and will need to be corrected before regenerating payroll.
4. Review the Rostered / Worked / Pay Hours report
Go to Reports → Time and Attendance
Run the Rostered / Worked / Pay Hours report
Select the correct period and dates
Check the following carefully:
Night staff have clocked off from the previous shift
If not, their hours will not appear in payroll
Pay hours match worked hours
Break rules are applied correctly
Any gaps are explained (sickness, holiday, missed clocking)
Duplicate entries (highlighted in red)
Note any manual adjustments required
📌Note: Staff who worked at another home will not appear on this report, but will appear later in generated payroll with a note showing the cost centre they worked at.
5. Generate payroll
Go to Payroll → Enter Payroll
Confirm the period and dates, then click Generate Payroll
Before saving, check:
No employees show “No rate set”
Hours match the Rostered / Worked / Pay Hours report
Holidays and absences are included correctly
📌Note: If holidays or absences are missing, update the relevant calendar and regenerate payroll.
Click Save once complete.
6. Manual adjustments (if required)
Manual adjustments should match what was noted on the report in Step 4.
Select the employee and role
Enter hours (use - for deductions)
Add a reason and date
Click Add, then Save
📌Note: If staff worked on loan at a home without a T&A unit, their hours must be added as a manual adjustment.
7. Payroll reports and checks
Run payroll reports to confirm totals:
Payroll Report
Payroll Period Staff Check Sheet
(used by staff to verify hours)Payroll Period Employee Totals
Compare these reports with the Rostered / Worked / Pay Hours report to ensure accuracy.
8. Confirm payroll
Go to Payroll → Confirm Payroll
Review and tick each confirmation statement
Click Confirm
This:
Locks the payroll
Makes it available to Head Office for approval
Advances the payroll period
