If you see an error about the TA Unit connection date during generation, it usually means the terminal is turned off.
To fix this, try a hard reset:
Use the keys to open the terminal case.
Take the terminal out of its case.
Press and hold Power + Volume Up until the screen turns on.
If that doesn’t work, try Power + Volume Down instead.
Still not working?
Please use our Access Digital Assistant to get support. We can update the terminal connection date from our side so you can continue with payroll.